Privacy policy

Last updated: November 2024

This Privacy Policy describes how Lactomin Inc. (referred to as "website", "we", "our") collects, uses, and discloses your personal information when you access, use our services, or make a purchase on https://www.lactominplus.com (“Website") or when you communicate with us ("Services"). In this policy, "you" and "your" refer to you, the user of the Services, whether as a customer, a website visitor, or another user whose information has been collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using our services, you agree to the collection, use, and disclosure of your information as outlined here. If you do not agree, please do not use or access our services.

Policy Updates: 

We may update this Privacy Policy from time to time to reflect changes in our operations, legal, regulatory, or other requirements. 

We will post the revised Privacy Policy on our website, update the "Last Updated" date, and take other steps as required by applicable law.

Personal Information We Collect:

Directly from You:

●     Contact details: name, address, phone number, email address.

●   Order information: billing and shipping address, payment confirmation, email address, phone number.

●     Account information: username, password, security questions.

●     Shopping details: products viewed, added to cart, or wishlist.

●   Customer support: information you provide in communications with us.

Through Cookies:

We also automatically collect some information on how you interact with the Services “Usage Data”) using cookies, pixels, and similar technologies. This may include device information, browser, network connection details, IP address, and more.

From Third Parties:

We may receive information about you from third parties, such as:

●      Companies supporting our website and services, like Shopify.

●       Payment service providers who collect payment information (e.g., bank account, credit/debit card, billing address) to process transactions.

How We Use Your Personal Information:

●     Providing products and Services: to deliver services to you.

●     Marketing and Advertising: to send promotional and advertising messages.

●     Security and Fraud prevention: to detect and investigate fraudulent or illegal activities.

For more details, see our Cookie Policy and your rights on the browsers and platforms you use.

If you have any questions regarding this Privacy Policy, please contact us at sales.lactominplus@gmail.com